Terms and Conditions
Your use of the LMLYT.com website and our services, including phone orders, purchases, and inquiries from LMLYT, is governed by the policies, terms, and conditions set forth below.
Please read the following information carefully. By using this site or submitting an order for products or services, you indicate your acceptance of and agreement to be bound by these Terms and Conditions, either personally or as an agent for any business entity you represent.
The term “Customer” means you or the business entity for which you are ordering goods or services.
If you do not agree to these Terms and Conditions, please do not use this site or submit an order for products or services.
The Terms and Conditions posted on this website, including our warranty policies, apply to transactions with LMLYT unless otherwise agreed to in writing by LMLYT.
Changes to These Terms
LMLYT reserves the right, at its sole discretion and to the extent permitted by applicable law, to change or update these Terms and Conditions at any time.
Any changes or updates will become effective when the revised Terms and Conditions are posted on LMLYT.com, unless a later effective date is expressly stated. The version of these Terms and Conditions in effect at the time an order is placed will generally govern that order, except where a change or update is required by applicable law or where the Customer and LMLYT otherwise agree in writing.
Your continued use of LMLYT.com or our services after revised Terms and Conditions become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.
Customers are responsible for reviewing these Terms and Conditions periodically for changes or updates. No change to these Terms and Conditions by a Customer will be binding upon LMLYT unless expressly agreed to in writing by LMLYT.
General Terms and Conditions
1. Customer agrees that LMLYT is not liable for mismatched product pictures or inadvertent mistakes in product information. Products, components, pricing, availability, and specifications may change. Customers should verify the specifications of their custom order before purchase. LMLYT is responsible for providing the products and services identified on the applicable order or invoice, subject to these Terms.
2. Sales representatives are not authorized to make representations or promises regarding products or services that override these Terms and Conditions or applicable warranty terms unless the change is provided or approved in writing by LMLYT.
3. Each component or item included in a multi-item purchase may be treated independently for purposes of defects, exchanges, warranty service, and manufacturer RMA processing. A qualifying issue with one component does not automatically constitute a qualifying issue with the entire computer or order.
4. Shipping costs and expenses are non-refundable once an order has shipped, except where otherwise required by applicable law.
5. It is the Customer’s responsibility to review their order confirmation and verify that the shipping address, billing information, selected components, specifications, and other order information are correct.
Customers are also responsible for understanding customs and import requirements applicable to their destination. LMLYT is not responsible for customs duties, import taxes, or similar charges imposed on international shipments.
If you do not receive an order confirmation, contact us before attempting to submit another order.
6. Cancellation requests must be made before an order has been processed or work has begun. Once components have been ordered, sourced, assembled, configured, tested, or otherwise processed for a custom computer, cancellation may no longer be available.
Where a cancellation is accepted after payment processing, applicable payment-processing, labor, sourcing, special-order, or restocking costs may be deducted or charged where permitted.
7. Material costs associated with packaging and transportation may be included in shipping charges. Customers will not be charged additional shipping solely because LMLYT elects to ship an order in multiple packages unless the Customer requests and agrees to a shipping upgrade or other additional shipping service.
Shipping insurance may be included with applicable FedEx or UPS shipments.
8. LMLYT is not responsible for delays caused by the shipping carrier after an order has been transferred to the carrier.
Trademarks
All trademarks and registered trademarks displayed on this site are the property of their respective owners.
References to third-party manufacturers, brands, products, or trademarks do not imply endorsement, sponsorship, partnership, or affiliation with LMLYT unless expressly stated otherwise.
Making Purchases
If you purchase products or services through this site, you may be required to provide payment, billing, shipping, and other information necessary to process your order.
You agree that the information you provide to LMLYT will be accurate, complete, and current.
You are responsible for charges incurred through your authorized payment method and for applicable taxes, shipping, handling, labor, component, and other charges disclosed as part of your order.
Where We Ship
We ship to physical addresses serviced by the applicable shipping carrier.
We may accommodate APO/FPO addresses or PO Boxes depending on the order and carrier requirements.
International Customers are responsible for customs duties, import taxes, fees, restrictions, and other requirements applicable to their destination.
When We Ship
Custom computers are shipped after the build, configuration, and testing process has been completed.
Standard processing and build time may take up to twenty (20) business days unless another timeframe is provided on the applicable product page, order, or communication.
Orders may be delayed because of component availability, payment verification, address verification, special-order components, testing, troubleshooting, carrier availability, or other circumstances affecting fulfillment.
Expedited shipping services apply to carrier transit time after the completed order has been transferred to the carrier and do not necessarily accelerate the computer’s build or processing time.
LMLYT may reasonably delay shipment when necessary to complete, verify, test, or resolve issues with an order.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery is primarily controlled by that carrier.
If a shipment is lost or delayed, a carrier investigation or tracer may be required before replacement, reimbursement, or other resolution can occur.
LMLYT may wait for the carrier to determine that a shipment is lost or otherwise eligible for a claim before providing a replacement.
Customers are responsible for providing an accurate shipping address and being available for delivery when a signature is required.
If a package is returned because the Customer supplied an incorrect address, refused delivery, or failed to complete a required delivery or signature, the Customer may be responsible for additional shipping charges.
Order Acceptance Policy
Receipt of an electronic, automated, or telephone order confirmation does not necessarily constitute final acceptance of an order.
LMLYT reserves the right to accept or decline an order before fulfillment, including where there are pricing errors, component availability issues, payment problems, suspected fraud, technical errors, or circumstances that prevent us from reasonably completing the requested order.
PC Returns/Exchanges
All PC sales are final. Due to the high price, customized nature, labor, sourcing, assembly, and nature of computer systems, we do not accept PC returns or provide refunds.
However, defective or non-functional parts may qualify for exchange, with a limit of two (2) exchanges and at our discretion, provided that:
1. The exchange request is submitted within seven (7) days of order delivery.
2. The Customer provides requested photographs or other documentation of the affected component.
3. For select components, the Customer requested applicable warranty coverage and requested that the original component boxes be retained before ordering.
4. The Customer pays applicable shipping, labor, and restocking fees.
Satisfaction and proper handling of orders are a priority. We take reasonable care in assembling, handling, testing, and preparing custom computers.
Customers should ask questions and verify their desired specifications before placing an order to help prevent mistakes involving component selection or build requirements.
Our PCs are tested for functionality before shipping, with testing documentation provided where applicable.
PC Warranty
Our twelve (12) month PC warranty is handled through standard manufacturer RMA procedures for select components and at our discretion.
For applicable components, Customers must request that original component boxes be retained before the sale. Component boxes may otherwise be discarded fourteen (14) days after delivery. Certain manufacturers may require original packaging or other materials when processing warranty or RMA claims.
Additional shipping, labor, restocking, removal, installation, troubleshooting, or related service fees may apply.
Warranty coverage applies to qualifying hardware defects and does not cover issues or damage caused by:
• User error
• Customer upgrades or modifications
• Software or firmware updates
• Service or modification performed by another party
• Misuse or abuse
• Neglect
• Improper packaging or shipping
• Theft
• Flood or water damage
• Fire
• Lightning
• Improper electrical current, power conditions, or electrical damage
• Other damage unrelated to a qualifying component defect
Manufacturer warranty eligibility, procedures, replacement decisions, and availability may also be subject to the applicable manufacturer’s warranty terms.
PC Overclocking
LMLYT does not overclock components or modify/tweak electrical settings due to liability considerations.
Customer overclocking, voltage modification, or other electrical modifications performed after delivery may affect warranty eligibility when the modification causes or contributes to the claimed problem.
PC Quoted Prices
Custom computer pricing may change based on component prices, availability, market conditions, shipping costs, and the specifications of each order.
Unless otherwise stated in writing, quoted custom PC prices are valid for three (3) days.
Customers should complete their purchase within three (3) days of receiving a quoted price. After this period, prices may be recalculated to reflect current component and market costs.
We will make reasonable efforts to communicate significant pricing changes before an order is finalized.
Applicable restocking or cancellation fees may apply after components have been purchased, specially ordered, or allocated to an order.
PC Emulation
Any software provided on our computers is legally obtained in accordance with applicable licensing requirements and is provided for front-end applications only.
Any additional software installed by the Customer must be obtained and used in accordance with applicable laws, software licenses, and copyright requirements.
LMLYT does not sell, distribute, install, provide, or support pirated software, ROMs, ISOs, console BIOS files, firmware, unauthorized copies of games, game collections, or other unauthorized copyrighted material or content.
Customers are responsible for ensuring that software, games, firmware, BIOS files, ROMs, ISOs, or other content they independently obtain or install is lawfully acquired and used.
Warranty Service
Warranty service for PC systems is governed by the PC Warranty section above.
A warranty claim does not constitute a return or refund request.
Qualifying warranty service may involve troubleshooting, component testing, manufacturer RMA processing, component replacement, or other reasonable procedures used to identify and address a qualifying defect.
Applicable shipping, labor, restocking, removal, installation, troubleshooting, or other service fees may be the responsibility of the Customer.
International Customers are responsible for applicable shipping costs associated with warranty service.
Refused Shipments
Refusing delivery does not constitute an authorized return, cancellation, or refund.
If a computer or other product is returned to LMLYT because the Customer refused delivery, failed to accept delivery, provided an incorrect address, or failed to complete a required signature, the Customer may be responsible for shipping costs in both directions, additional shipping charges, handling costs, labor, and applicable restocking fees.
The PC Returns/Exchanges policy remains applicable to refused PC shipments.
Disclaimer and Limitation of Liability as to Products Sold
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT THE MAXIMUM LIABILITY OF LMLYT ARISING FROM A PRODUCT SOLD BY LMLYT SHALL NOT EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LMLYT, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO PRODUCTS OR SERVICES SOLD BY LMLYT.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT RIGHTS OR LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.